Shipping & Returns

We always help our customers enjoy shopping here. Sometimes a return or an exchange is needed. If you are not satisfied with your purchase with us, please use our return and exchange policy. You can contact our dedicated customer service within 15 days after the delivery date.

Return Directive:
1. The customer must contact us for return authorization and return address within 15 days of receipt if you want to return your purchase.
2. Please indicate reason for return to the return authorization and return address.
3. All items must be returned in the original packaging and in resalable condition.
4. Wrap goods. Include the following information with your return: bill-to name, address, ship-to name, address, order number, reason for return, telephone.
5. All returns are recommended to be sent via a traceable carrier. Do not use TNT or UPS, which will cause high Customs. Our site is not responsible for any additional costs due to the Customs. Returns must be shipped prepaid. We accept no C.O.D deliveries.
6. Shipping costs will be refunded. 20% handling fee and shipping costs will be deducted from the refund if the received package has been signed and opened, which also applies to orders with free shipping. 20% handling fee will not be charged for those who have not signed for their received packages. Only shipping is non-refundable.
7. The customer can get a refund within 2 weeks of receiving the return item.

Exchange Directive
1. Items must be returned within 15 days of delivery and the customer is responsible for all shipping charges caused by the whole exchange process, ie, the customer must pay the shipping fees for us to send a replacement item. Availability of replacement item is not guaranteed. You will receive an e-mail at the completion of exchange processing. Specify the exchange item and the new color or size of your e-mail to the customer.
2. Exchanges only for those items that are defective or damaged upon receipt or the items do not fit (You must have a picture of the defective part to be).
3. All items can only change for the same price replacement. Please note that we are replacing only after your returns have been received to give.
4. Items must be in new condition and unworn to be accepted as a return. To contact customer service for questions to obtain return authorization, please email us

Shipping method and cost
At this time, we use EMS as our main carrier and ship our products to most countries and areas that EMS can reach. Of course, if the amount is more than 129 euros, we will send the goods to you free shipping.
Delivery
It will take about 1-2 days to arrange your order once you have made a purchase with us and 6-9 working days to deliver the goods to you, we always supply our goods are the fastest and safest way you can trust us .

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